Product
Features
Solutions
Agencies
Resources
Integrated "one window" to all channels design
Connect with your customer on their preferred channels. Integrate with our chatbot to reach multi-channel without switching windows.
A chatbot solution trusted by 500k+ businesses
The most convenient multi-channel marketing platform.
Contaoct center
Chat Comments
Chat robot
Marketing activities
Template Library
Customer Data Platform
Activity trajectory
Multi-channel social
media management
Real-time translation
Respond to customers 24/7 without missing a single business opportunity
In 2020, a survey by the American Consumer Association indicated that responding to customers on time can greatly improve conversion rate and it is crucial to customer experience throughout the journey.
Customized contents to the right customers
Send customized messages to customers with different segmentation to increase the conversion rate.
Handy and flexible to set up
Respond to customer base on their behaviors to serve the customer before they even request.
Swift response to fading business opportunities
Send discounts to customers when they start to show hesitation during payment.
Improve the efficiency of your customer service
7Engage comes with a full range of features that save time for you and your customers.
Chat and guide customers to increase sales
Slash your response time to under 15 seconds.
With a live chat service, you’ll respond to your customers before they decide to buy elsewhere.
Real-time customer behavior allows your customer service to server them accordingly.
Gather customer information automatically with bots or manually with your service team and serve them simultaneously.
100% Code free, Simple Dragging and Dropping to create all possible flows for bots and marketing automation
You don't need to have coding knowledge or skills in any setup process. Our simple robot editor empowers you with enterprise standard automation flows.
Triggers, Conditions and actions blocks. That is all you need to know!
Triggers
Let chatbots know when to launch
First time visiting the website
Revisit the site
Mouse away from the window
Open a specific page
Tap the chat icon
Click the Bot button
Event event
Visitors speak
Conditions
Let chatbots know when to act
Site activity
Product view times
Intended customers
Repurchase customers
Abandon the checkout customer
Age group
Search for a source
Use a browser
Actions
Let chatbots know what to act
Send a message
Mailbox subscriptions
Inquire about orders
Reply to a card message
Notify the receptionist
Transfer to another Bot
Bot asks
Timer
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